SHIPPING AND RETURN

SHIPPING

 

 All shipping for orders from August 1st will be temporarily closed until August 11th.

Shipping for orders within this period will resume on August 12th.

We apologize for any inconvenience.

 

 

Shipping delays may occur due to extended COVID-19 restrictions

  

 

- AUSTRALIAN ORDERS

FREE  Standard Shipping - Orders over AUD $50 

FREE  Express Shipping - Orders over AUD $100

AUD $8.95  Standard Shipping - Orders under AUD $50 

AUD $11.95  Express Shipping - Orders under AUD $100 

 

- INTERNATIONAL ORDERS

FREE  International shipping - Orders over AUD $150

AUD $25.00  International shipping - Orders under AUD $150 

 

 

- INTERNATIONAL CUSTOMS & TAXES

Any additional local taxes that your country or state applies are not included and are the customers responsibility.

If you do not pay your country taxes your items will be returned to us, and we will deduct a fee of $25 to cover our shipping costs. 

- LIMITED SERVICES

Some countries are not currently accepting deliveries due to COVID-19 restrictions. 

 

- LONGER THAN USUAL DELIVERY

Overseas restrictions, customs delays and fewer flights may affect delivery times.

 

International delivery times

 

 

RETURNS / EXCHANGES

1.  We have a 7-day return policy. If it arrives damaged, simply return the unopened item and we will gladly issue a refund/exchange

2.  Prior to returning your item(s), please email us your order number, name, email address, mailing address and phone number in case we need to contact you. We recommend using an insured and traceable delivery method. Minimal h is not responsible for any returns lost in transit.

3. We're sorry; return shipping fees are not refundable. 

4.  We will refund the original form of payment to the original purchaser within 48 to 72 hours of receiving your return. We regret that we are unable to refund the original shipping charges.

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